T mobile sm dp+ address - 6.) Enter the following address under SM-DP+ Address: cust-005-v4-prod-atl2.gdsb.net 7.) Follow the prompts on the screen to setup your eSIM how you would like it to work (primary/secondary/data only) . Hopefully this helps others get this activated. I am using it currently with no issues, and have my work line in the physical SIM slot as well.

 
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How to check available EIP balance WITHOUT talking to T-Mobile. r/tmobile • Not sure if anyone notices it but If you call T-mobile multiple times in a week, the system will automatically delay your call, they will put you on a long hold compared to other customersGo to Settings > Cellular > Add Cellular Plan (for iPhone) or Settings > Network & Internet > + (for Android devices). Go to this page and choose your device to find out more about this step. Then input the following details. SM-DP+ Address: T-MOBILE.GDSB.NET. Activation code: [Leave it Blank]SM-DP+. SM-DP+ eSIM.net Support Team. The GSMA Consumer standard ( SGP.22 ) was specified later than the M2M ( SGP.02 ) version. It consolidates the functionality of the SM-DP and SM-SR into a single component, called the SM-DP+. Its function is to take the raw profile information from an MNO, personalise it with the appropriate IMSI/Ki pair ...Go to Settings > Cellular Data. Do one of the following: To set up the first cellular plan on your iPad, select a carrier, then follow the onscreen instructions. To add another cellular plan to your iPad, tap Add a New Plan. To scan a QR code provided by your carrier, tap Other. Position iPad so that the QR code provided by your carrier appears ...If you continue to receive this message, please give us a call at 1-844-556-8898 and we'll be happy to help. Thank you. T-Mobile Customer Service.New to T-Mobile? Switching is easy Set up your device Using the app Sprint Migration Center All get started topics Ways to pay your bill All about your bill Line permissions Your T-Mobile ID Your PIN/Passcode All account resources topics T-Mobile Network In-flight texting and Wi-Fi Wi-Fi Calling International roaming Mobile Without Borders All network & roaming topics Find the right plan ...Jan 24, 2023 · There are a few different ways to find the SM-DP+ address for T-Mobile Devices: Check the Device Documentation: The SM-DP+ address may be listed in the device’s user manual or other documentation that... Contact T-Mobile Customer Support: You can contact T-Mobile customer support and they will be ... Go to Settings > Cellular Data. Do one of the following: To set up the first cellular plan on your iPad, select a carrier, then follow the onscreen instructions. To add another cellular plan to your iPad, tap Add a New Plan. To scan a QR code provided by your carrier, tap Other. Position iPad so that the QR code provided by your carrier appears ...Hey I had the prepaid SIM card (unlocked phone) and I was having problem to activate the ESIM, so I reach out T Mobile on Facebook and they solved this problem for me, it was fast and v good service. If you guys are still having problems like that I recommend to talk with them throughout their social media accounts.This item SAMSUNG Galaxy S22 Ultra 5G 512GB T-Mobile SM-S908U Phantom Black (Renewed) SAMSUNG Galaxy S22 Ultra Smartphone, Android Cell Phone, 256GB, 8K Camera & Video, Brightest Display, S Pen, Long Battery Life, Fast 4nm Processor - T-Mobile (Renewed) (Phantom Black)Go to Settings > Cellular, tap Set Up Cellular or Add eSIM, then choose the phone number with a physical SIM. Tap Convert to eSIM, then follow the onscreen instructions. Important: The availability of cellular capabilities depends on the wireless network, your iPhone model, and your location. Consider applicable data, voice, and roaming charges ...The SIM card is your device's ticket to the T-Mobile network! Learn how to buy one, install or replace it, and change or activate a SIM card/eSIM. Go to the “Settings” menu on your device. Press on “Mobile Data” and then press on “Add Cellular Plan.”. Once this is done, an option with “Enter Details Manually” will appear. Enter the SM-DP+ Address and the activation code. This is what you have to do next: Restart the eSIM installation. Choose the data plan to use.T-Mobile is updating its app to allow people to try out its network using eSIM for a free three-month trial with unlimited data. You can also use the app to switch to T-Mobile via eSIM ...Manual Method. 1 Save the details Manual details (SM-DP + Activation Code) received in your order. 2 Go to Settings > Cellular or Mobile Data > Cellular Data. 3 On the bottom select ENTER DETAILS MANUALLY. 4 Insert the SM-DP + Address and Activation Code saved in the 1st step. 5 Choose a label for your eSIM.The SIM card is your device's ticket to the T-Mobile network! Learn how to buy one, install or replace it, and change or activate a SIM card/eSIM.Contact your carrier to get the eSIM details you need to enter. Go to Settings. Tap either Cellular or Mobile Data. Tap Add Cellular Plan. Tap Enter Details Manually, at the bottom of your iPhone screen." Have a fantastic day! Reply. Helpful (5) of 1.Mar 31, 2023 · In detail, the SM-DP+ Address (Subscription Manager Data Preparation) is the address that connects the consumer devices supporting eSIM to a cellular network according to the user’s choice. Contact your carrier to get the eSIM details you need to enter. Go to Settings. Tap either Cellular or Mobile Data. Tap Add Cellular Plan. Tap Enter Details Manually, at the bottom of your iPhone screen." Have a fantastic day! Reply. Helpful (5) of 1.An eSIM (embedded SIM) is a built-in, non-removable SIM card. The eSIM lets the user instantly activate a different mobile plan on the same device. Without relying on a physical SIM card, it is a much faster activation process for most users.Sep 23, 2022 · Follow these instructions to add and configure your eSIM manually. First, at the top, select the “Manual” tab. Second, make a note of the “SM-DP+Address & Activation Code” (manual installation information). Third, select Network & Internet. Then, next to Mobile Network, tap the Add or + icon. To download your eSIM profile, you may receive an “activation code” and a QR code from an eSIM carrier. The activation code is in fact a download link. It is often in the format of a QR code that you will scan with the camera of your phone or tablet to install and activate your eSIM profile on your device. It takes just a couple of minutes ...ive just updated to iOS 12.1, and trying to move my T-Mobile plan from the physical sim to esim (so I can use another physical sim from an overseas carrier). But it’s asking me for a QR code, or SM-DP address from carrier.Further Steps- for iPhone users: Head to Mobile Data in Settings. Tap on Add Data plan and then tap Enter details manually on the bottom. In the SM-DP+address column, enter smdprd.jio.com. Enter the activation code you received (Step 2 – eSIM profile configuration details) in the Activation code section.What is sm-dp+ address? Sm-DP+ is a short way of saying "Subscription Manager Data Preparation Protocol+" This is a rule that helps different mobile networks share information about devices like smartphones and tablets. It lets them share things like the device's settings and security information. If you can’t scan a QR code for any reason, you can enter a URL address in the Cellular section of Settings on your iPhone to activate your eSIM. Open your phone’s settings app and select Cellular. Tap Add Cellular Plan. Tap Enter Details Manually at the bottom of the screen. In the SM-DP+ Address field, enter: gsmacct.vzw.otgeuicc.comJan 24, 2023 · There are a few different ways to find the SM-DP+ address for T-Mobile Devices: Check the Device Documentation: The SM-DP+ address may be listed in the device’s user manual or other documentation that... Contact T-Mobile Customer Support: You can contact T-Mobile customer support and they will be ... (So don't try to activate a vacation data package if you're still at home, because you won't be able to reach those networks yet.) If you have previously used a carrier travel plan (daily flat rate for data, calling, and texting on vacation), please contact your carrier and make sure it will not automatically renew when you leave the country. 1.Activate your plan: Click “Activate Now” on the order confirmation page if you wish to activate your plan immediately after purchase. If you want to wait, you can activate via the link we email you at your leisure. Install your eSIM: Scan the QR code with the phone you plan to use with your Mint Mobile service.The mobile industry is fully aware of the preponderance of enhancing the eSIM user journey and has already worked on it. In the final post in this series, I will discuss the second option to activate a consumer eSIM device: by-default SM-DP+ address-based activation and GSMA’s Root Discovery service-based eSIM activation activation.Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.SM-DP+ Address stands for Subscription Manager Data Preparation Address. It is a unique code that identifies a remote server used to manage eSIMs. In simpler terms, SM-DP+ Address is a code that connects your device to the service provider’s server, enabling you to activate and manage your eSIM.Again, this QR code is not unique. Verizon esim doesn’t work like AT&T. This code only have server address, no activation code or confirmation code or anything. Verizon esim works like this way: Tell your phone to go to server. Server will check if your esim imei is activated with a line or not. Done.How to transfer your existing T-Mobile phone number from a physical SIM and activate it on your phone's eSIM.⬇ SHOW MORE ⬇ ️ Get exclusive perks & support m...Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.5 replies. 2 years ago. Just contact tech support via chat (my recommendation) or call and provide them your EID for esim activation followed by confirming/adding your new cellular data plan via QR CODE or Config profile the rep will send. (manual entry for sm+dp address; T-MOBILE.GDSB.NET) Like. Quote.We would like to show you a description here but the site won’t allow us.Manual Method. 1 Save the details Manual details (SM-DP + Activation Code) received in your order. 2 Go to Settings > Cellular or Mobile Data > Cellular Data. 3 On the bottom select ENTER DETAILS MANUALLY. 4 Insert the SM-DP + Address and Activation Code saved in the 1st step. 5 Choose a label for your eSIM.It gives you the ability to use two T-Mobile phone numbers on the same device — for example, one personal and one business. DIGITS does not include data — you must use your primary line's data connection. Data with paired DIGITS allows up to five devices to share the same T-Mobile phone number. Find more about DIGITS here.Jan 24, 2023 · There are a few different ways to find the SM-DP+ address for T-Mobile Devices: Check the Device Documentation: The SM-DP+ address may be listed in the device’s user manual or other documentation that... Contact T-Mobile Customer Support: You can contact T-Mobile customer support and they will be ... This item SAMSUNG Galaxy S22 Ultra 5G 512GB T-Mobile SM-S908U Phantom Black (Renewed) SAMSUNG Galaxy S22 Ultra Smartphone, Android Cell Phone, 256GB, 8K Camera & Video, Brightest Display, S Pen, Long Battery Life, Fast 4nm Processor - T-Mobile (Renewed) (Phantom Black)SM-SR The SM-SR is responsible for managing the status of Profiles on the eUICC (enable, disable, delete)8. It also secures the communications link between the eUICC and SM-DP for the delivery of operator Profiles. eUICC The eUICC is a secure element that contains one or more subscription Profiles. Each ProfileAn eSIM is a digital SIM that allows you to activate a mobile data plan from your network provider without having to use a physical nano-SIM. Find out which wireless carriers in your country or region offer cellular plans on an eSIM, either activated by eSIM Carrier Activation, eSIM Quick Transfer, or other activation methods. Many carriers also support eSIM activation on prepaid plans, if you ...What is sm-dp+ address? Sm-DP+ is a short way of saying "Subscription Manager Data Preparation Protocol+" This is a rule that helps different mobile networks share information about devices like smartphones and tablets. It lets them share things like the device's settings and security information. Ting Help Center. Community. Ask Ting. Need QR Code or SM-DP+ address and Activation code. Russ Kirkpatrick. October 22, 2021 10:00. I've got your SIM card in my iPhone 12 Pro and am trying to activate it. I either need a QR code from you or, if I want to do it manually, I need an SM-DP+ address and an Activation Code.Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.Hello, 2x1. It sounds like you are trying to use your iPhone’s eSIM and are not able to complete the setup. Check out this article which has steps to set up the eSIM: Using Dual SIM with an eSIM. With eSIM specific questions regarding SM-DP-+address, you can contact your wireless carrier for more information as they’re able to help in ...The SIM card is your device's ticket to the T-Mobile network! Learn how to buy one, install or replace it, and change or activate a SIM card/eSIM.Metro by T-Mobile 2GB plan T-Mobile 5G/4G Coverage. 2GB. $30/mo. Metro by T-Mobile 10GB plan T-Mobile 5G/4G Coverage. 10GB. $40/mo. Metro by T-Mobile unlimited data plan T-Mobile 5G/4G Coverage. Unltd. $50/moSign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.The SIM card is your device's ticket to the T-Mobile network! Learn how to buy one, install or replace it, and change or activate a SIM card/eSIM.Get an eSIM setting by using a QR code or using an SM-DP+ address. Add a cellphone plan. For iPhones use” settings”, then select cellular, and finally click on the “add cellular plan” option. For android phones use settings>network and internet>+. Then fill up the SM-DP+ address, it is T-MOBILE.GDSB.NET. Don’t fill up the activation ...Tap add details manually. Under SM-DP+ Address, type in the following link: https://cust-005-v4-prod-atl2.gdsb.net. Leave the remaining two fields blank and tap Next. If successful, you’ll get a ...The SIM card is your device's ticket to the T-Mobile network! Learn how to buy one, install or replace it, and change or activate a SIM card/eSIM. There is no address to find. You scan the qr code and go. But you have to goto a att store to get one. A ward for C ommunity E xcellence Achiever*. *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be ...This help content & information General Help Center experience. Search. Clear searchManually Enter the Plan. Navigate to Settings. Tap either Cellular or Mobile Data . Tap Add Cellular Plan . Tap Enter Details Manually, at the bottom of your iPhone screen and enter SM-DP+address and activation code provided in the email. Follow step 5 through step 9 from Scan the QR Code procedure to complete the setup.1. AutoModerator • 1 yr. ago. If you have an account or service question/concern, the fastest and best way to get support is by sending u/MintMobileAlex, our Social Media Care Team, a DM. They usually get back to you within 3 hours. u/MintMobileAlex is best suited to address any questions or concerns you may have that are specific to your ...Dial ## followed by the six-digit code for the handset and one additional #. The final # will not appear on the screen. Example: ##123456#. On the Service Programming screen, tap Edit. Enter the phone number, tap OK. Enter the MSID in the Modify MSID field and tap OK. Note: Refer to the Activate your new phone confirmation email or programming ...Option 3: Manually Enter the Information. In cases where the above two options aren't available, you can still manually enter the information for your secondary line. Open up the Settings app, tap "Cellular," then "Add Cellular Plan." At the bottom of the Scan QR Code screen, tap "Enter Details Manually."SM-DP+ Address stands for Subscription Manager Data Preparation Address. It is a unique code that identifies a remote server used to manage eSIMs. In simpler terms, SM-DP+ Address is a code that connects your device to the service provider’s server, enabling you to activate and manage your eSIM.If you can’t scan a QR code for any reason, you can enter a URL address in the Cellular section of Settings on your iPhone to activate your eSIM. Open your phone’s settings app and select Cellular. Tap Add Cellular Plan. Tap Enter Details Manually at the bottom of the screen. In the SM-DP+ Address field, enter: gsmacct.vzw.otgeuicc.comThe SIM card is your device's ticket to the T-Mobile network! Learn how to buy one, install or replace it, and change or activate a SIM card/eSIM. 1. Back up. your old device. Keep your data safe. We’ll show you how to back up the data on your current device so you can move it to your new one. 2. Activate and setup. your device. Power on your new device, transfer data, and get it set up.Go to Settings > Cellular Data. Do one of the following: To set up the first cellular plan on your iPad, select a carrier, then follow the onscreen instructions. To add another cellular plan to your iPad, tap Add a New Plan. To scan a QR code provided by your carrier, tap Other. Position iPad so that the QR code provided by your carrier appears ...Go to the Home screen. Choose Settings. Scroll down. Choose Cellular. To choose your which line is used for cellular data, choose Cellular Data. Choose the line you would like to use for cellular data, in this case, Secondary. The eSIM is now set as the primary data plan. Choose the back symbol.If the device wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you're not using your physical SIM card, remove it from the device. Choose your activation method and follow steps for any errors that pop up.Just have your phone number account number and transfer pin number from your old carrier and we can get you done. Then just tell the store or customer service that your going to activate esim. Once you do that your all set. U just have to put the phone on wifi and then go to where you need to activate esim (instructions are online at metro by T ...Activate your plan: Click “Activate Now” on the order confirmation page if you wish to activate your plan immediately after purchase. If you want to wait, you can activate via the link we email you at your leisure. Install your eSIM: Scan the QR code with the phone you plan to use with your Mint Mobile service.An SM-DP+ address is a unique identifier that is assigned to every mobile device that is equipped with a Subscriber Identity Module (SIM) card. The SIM card is a small chip that is inserted into a mobile device and stores important information such as the device’s phone number, network operator, and other vital data.SM-DP+ Address stands for Subscription Manager Data Preparation Address. It is a unique code that identifies a remote server used to manage eSIMs. In simpler terms, SM-DP+ Address is a code that connects your device to the service provider’s server, enabling you to activate and manage your eSIM.Save the “SM-DP+Address & Activation Code” (manual installation information) Elect the Online and Networking Menu. The plus sign (+) may be seen next to Mobile Network. If you don’t have a SIM card, choose Next when requested. Use the “Enter Code Manually” option. The eSIM setup page will ask for your SM-DP+Address information.QLink Wireless 4G LTE 5G APN Settings for Android ZTE Samsung Galaxy M21 M31 F41 S20+ S21 S21+ 5G Z FE 5G Fold Note Tab HTC Blackberry, iPhone 13 Pro, iPhone 13, iPhone 12, iPhone 12 Pro, Pro Max, SE, 11 X iPad Windows Phone 11.An eSIM (embedded SIM) is a built-in, non-removable SIM card. The eSIM lets the user instantly activate a different mobile plan on the same device. Without relying on a physical SIM card, it is a much faster activation process for most users.Apparently, the SM-DP+ Address is a network address where given my assigned phone number and the Activation Code the appropriate switches are thrown and the iPad is linked to my account. I understand that the underlying carrier is AT&T which collects usage data and then forwards that data to Consumer Cellular for billing purposes.At this point, the SM-DS come into play: the corresponding EID and SM-DP+ address are registered into the SM-DS, which simply aims at liaising the device’s eUICC with the eSIM profile provided by the SM-DP+. This is where SMDS Connect comes into play. It provides the means of automatically connecting a mobile operator’s backend system to ...To learn how to access your QR code scanner and add your new line, follow these steps: Go to the Home screen. Choose Settings. Scroll down. Choose Cellular. Choose Add Cellular Plan. Scan the QR code sent to you via email by your Team of Experts. Choose Add Cellular Plan. Choose Continue.I called A's technical support and asked them very simply for the SM-DP+ address and Activation Code the Settings app asks for when you go to add a cellular plan and choose to enter the details manually. This thoroughly confused the less than helpful tech from A. When I tried the same thing with the techs from T, I had varying levels of help ...To learn how to access your QR code scanner and add your new line, follow these steps: Go to the Home screen. Choose Settings. Scroll down. Choose Cellular. Choose Add Cellular Plan. Scan the QR code sent to you via email by your Team of Experts. Choose Add Cellular Plan. Choose Continue.This help content & information General Help Center experience. Search. Clear search1. AutoModerator • 1 yr. ago. If you have an account or service question/concern, the fastest and best way to get support is by sending u/MintMobileAlex, our Social Media Care Team, a DM. They usually get back to you within 3 hours. u/MintMobileAlex is best suited to address any questions or concerns you may have that are specific to your ...SM-SR The SM-SR is responsible for managing the status of Profiles on the eUICC (enable, disable, delete)8. It also secures the communications link between the eUICC and SM-DP for the delivery of operator Profiles. eUICC The eUICC is a secure element that contains one or more subscription Profiles. Each ProfileI followed the instruction at AT&T official web site, where they said me to just add cellular at settings. Which was impossible. The sim card which ATT sent to me - does not have QR code. Then I tried to add cellular plan by manually. And to do this I need to know SM-DP+Address, Activation Code and Confirmation Code.It takes 5 days for port transfer request to be completed and now the esim card can't active. So I don't have any service, no phone call, no text, no data. I get the email is informing me I need to wait another 24~48 hours. I talked to over 8 agents today and no one give me the solution and just ask me to wait.

How to transfer your existing T-Mobile phone number from a physical SIM and activate it on your phone's eSIM.⬇ SHOW MORE ⬇ ️ Get exclusive perks & support m.... 1219 aktywne serum ziolowe na porost wlosow

t mobile sm dp+ address

Go to the Home screen. Choose Settings. Scroll down. Choose Cellular. To choose your which line is used for cellular data, choose Cellular Data. Choose the line you would like to use for cellular data, in this case, Secondary. The eSIM is now set as the primary data plan. Choose the back symbol.Steps for Setup eSIM Using QR code or Manually Activate Cellular Plan on iPhone XS Max/XS or iPhone XR. 1: Go to the Settings app on your iPhone XS max, iPhone XS Or iPhone XR. 2: Next, Find and Tap on Cellular option. Add Cellular Plan on iPhone XS max iPhone XS and iPhone XR. 3: Now, Next to Cellular option > Scroll down and Tap on “ Add ...The SM-DP+ address on my Lyca Mobile eSIM is dp-plus-par07-01.oasis-smartsim.com. I can’t guarantee that it’ll definitely be the same for all of their eSIMs, but possibly worth a go if you have all of the other details to hand.To use SMTP2GO with T-Mobile you will need to turn SMTP authentication on in your email software, and then enter your SMTP2GO SMTP username and SMTP password. We recommend using an SMTP Port setting of 2525, 8025, or 587. We have also had a report from a customer that turning SSL on and using port 8465 was successful.Go to Settings > Cellular > Add Cellular Plan (for iPhone) or Settings > Network & Internet > + (for Android devices). Go to this page and choose your device to find out more about this step. Then input the following details. SM-DP+ Address: T-MOBILE.GDSB.NET. Activation code: [Leave it Blank]The SIM card is your device's ticket to the T-Mobile network! Learn how to buy one, install or replace it, and change or activate a SIM card/eSIM. If you can’t scan a QR code for any reason, you can enter a URL address in the Cellular section of Settings on your iPhone to activate your eSIM. Open your phone’s settings app and select Cellular. Tap Add Cellular Plan. Tap Enter Details Manually at the bottom of the screen. In the SM-DP+ Address field, enter: gsmacct.vzw.otgeuicc.comFurther Steps- for iPhone users: Head to Mobile Data in Settings. Tap on Add Data plan and then tap Enter details manually on the bottom. In the SM-DP+address column, enter smdprd.jio.com. Enter the activation code you received (Step 2 – eSIM profile configuration details) in the Activation code section.If the device wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you're not using your physical SIM card, remove it from the device. Choose your activation method and follow steps for any errors that pop up.Samsung Galaxy Tab S8+ 5G LTE T-Mobile Android Tablet, 12.4” Large AMOLED Screen, 128GB Storage, Wi-Fi 6E, Ultra Wide Camera, S Pen, Long Lasting Battery, 365 Integration, SM-X808UZAAXAU, (Renewed) SAMSUNG Galaxy Tab S8+ 5G LTE US Cellular Android Tablet, 12.4” Large AMOLED Screen, 128GB Storage, Wi-Fi 6E, Ultra Wide Camera, S Pen Included ...At this point, the SM-DS come into play: the corresponding EID and SM-DP+ address are registered into the SM-DS, which simply aims at liaising the device’s eUICC with the eSIM profile provided by the SM-DP+. This is where SMDS Connect comes into play. It provides the means of automatically connecting a mobile operator’s backend system to ...Then, follow these steps on your phone: 1. Connect to Wi-Fi®. 2. Open Settings and look for Network, Connections, Mobile, or similar. 3. Find the option to download a SIM or eSIM. 4. Follow the prompts to scan the QR code on your eSIM activation card from AT&T.Go to the “Settings” menu on your device. Press on “Mobile Data” and then press on “Add Cellular Plan.”. Once this is done, an option with “Enter Details Manually” will appear. Enter the SM-DP+ Address and the activation code. This is what you have to do next: Restart the eSIM installation. Choose the data plan to use.How to check available EIP balance WITHOUT talking to T-Mobile. r/tmobile • Not sure if anyone notices it but If you call T-mobile multiple times in a week, the system will automatically delay your call, they will put you on a long hold compared to other customers.

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